Privacy Policy

Q: Communications

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Turbocharged Performance LLC to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

Q: Brochure Mailing List

If you have requested a Turbocharged Performance LLC brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Turbocharged Performance LLC, please contact us via email at me@company.com. Include your name and mailing address and email address. You will be removed from any future mailings.

Q: Communications to Serve You

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Turbocharged Performance LLC offers its customers. Disclosure of Personally Identifiable Information

Shipping & Returns

Q: What shipping options are available?

Online orders will be shipped through UPS, USPS, Fedex and Speedee, based on the customers choice at checkout. We (do not) ship to P.O. boxes. Please contact us if you are interested in an expedited shipping on your order.

Q: What could cause a shipping delay?

Shipping delay can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package we will contact you via phone or email. During the holiday season shipping delivery may vary.

Q: Is there a cost on returns?

Not all products are returnable, please contact us if there is any questions, the shipping fees are the customer's responsibility. Amount of refund will be based on the purchase price of your product and manufacture restocking fees.

Q: How do I apply for a Return Merchandise Authorization?

Fill out our RMA Request form.

Q: Do you ship to Alaska and Hawaii?

We ship to Alaska and Hawaii.

Q: Do you ship outside of the USA?

We ship to USA and Cananda


FAQ

Q: What’s recommended for my truck?

That’s the million-dollar question, and its answer depends primarily on two different variables – 1) What model / year truck do you own? 2) How do you want to use it? As you can imagine, the answer combinations to those to questions are near limitless. The best thing you can do is to give us a call at 712.754.2025 and we’ll talk it over with you. We’ve ‘been there and done that, and are happy to share our thoughts on your vehicle.

Terms and Conditions

Q: Terms and Conditions

WEBSITE TERMS OF USE LIABILITY DISCLAIMER× The information, software, products, and services included in or available through the Turbocharged Performance LLC's website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Turbocharged Performance LLC and/or its suppliers may make improvements and/or changes in the Turbocharged Performance LLC website at any time. Advice received via the Turbocharged Performance LLC website and/or employees should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. Turbocharged Performance LLC and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Turbocharged Performance LLC website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Turbochargedperformance LLC and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non­infringement.

Q: Return Policy

Turbocharged Performance does NOT accept returns on any used products or services. Most new, unopened items may be returned within 30 days of delivery for a full or partial refund at the discretion of CALVINS ONLINE LLC. All products will have a 10-20% restocking fee, product specific. We do not repair products from other manufacturers. Ex: switching products, edge, fass, efilive components. Please visit the manufacturers website or contact them for any warranty information that may be applicable. Turbocharged Performance LLC. does NOT have a warranty service. Upon delivery of your package, please inspect contents and call us immediately if something is incorrect. If not contacted within 14 days of receiving the package, any missing content will have to be purchased.

Q: Recognition of Ownership

Acknowledgement of ownership and use of intellectual property BUYER acknowledges the products sold through this website constitute the intellectual property of Turbocharged Performance LLC and/or others. BUYER acknowledges that his purchase of such products constitutes a license to use such products for a single use on a single vehicle and that SELLER reserves all other ownership and use rights. BUYER agrees he shall not resale or redistribute the products under any circumstances unless specified rights have been given in writing by SELLER to BUYER.

Q: Liability Disclaimer

Turbocharged performance and its officers, directors, employees, agents, assigns and successors (SELLER) shall in no way be responsible for any direct, indirect or consequential damage resulting from improper installation and/or use of products offered for sale through this website. BUYER and/or USER assumes all responsibility for any damage resulting from the use or misuse of this product. To the maximum extent permitted by applicable law, BUYER hereby waives all claims against SELLER arising from the use of this product. BUYER hereby waives all remedies or liabilities, expressed or implied, arising by law or otherwise, (including without any obligations of SELLER with respect to fitness, merchantability and consequential damages) or whether or not occasioned by SELLER’s negligence. SELLER disclaims any warranty and expressly disclaims any liability for personal injury or damages. BUYER acknowledges and agrees that the disclaimer of any liability for personal injury is a material term for this agreement and BUYER agrees to indemnify SELLER and to hold SELLER harmless from all claims related to or arising from installation and/or use of the product purchased. Under no circumstances will SELLER be liable for any damages or expenses by reason of use or sale of any such products. SELLER assumes no liability regarding the improper installation, misuse, or misapplication of its products. It is BUYER’S responsibility to ensure proper installation and use.

Q: Part Fitment Disclaimer

Turbocharged Performance LLC is the SELLER of all products offered by sale on this website. By purchasing any product through this website, BUYER acknowledges and agrees:

1. All products offered for sale through this website are designed and intended for off-road vehicles and for off-road use only.

2. Use on any state or federal highway may constitute a violation of the Clean Air Act (CAA). The CAA can be found at http://www.epa.gov/air/caa/. The CAA contains, in detail, what are considered to be violations of motor vehicle emission standards and corresponding penalties for failure to obey, and should be read in full before acknowledging this disclaimer and/or installing this off-road only use product. It is the responsibility of the BUYER to ensure all USERS of products purchased by BUYER understand and comply with all local, state and federal laws regarding vehicle emissions standards, noise/sound, and speed/use.

3. All products offered for sale through this website, with the exception of apparel items, are capable of the following:

     A. Making a vehicle non-compliant with local, state and federal emissions regulations.

     B. Making a vehicle capable of obtaining vehicle speeds unsafe for driving conditions.

     C. Making a vehicle capable of obtaining conditions exceeding safe vehicle speeds based on mechanical condition of the vehicle, such as tire speed ratings..

     D. Making the vehicle capable of exceeding mechanical limits of engine speed, power output, and mechanical stress upon the powertrain, driveline, chassis, and body of the vehicle.

     E. Producing power and torque output(s) requiring superior driving skills and techniques in order to be safely applied. It is the sole responsibility of BUYER of these products to make BUYER   and any USER of these products aware of these additional capabilities and adjust the installation and use of the product accordingly, or to not install or use the product.

4. Installation and use of these products could result in the voidance of vehicle and/or parts manufacturers’ warranties.

5. BUYER is not relying upon SELLER’S skill or judgment to select or furnish products suitable for any particular purpose and all products are sold without any warranty whatsoever, express or implied, as to fitness for any particular intended use.

6. No product is available for sale or use in the state of California.